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The customer was a large urban university which dated back to 1851. The university main campus consisted of twelve buildings that need to interconnect with seven locations around the city. The university’s average student population consisted about 3,500 students and 800 faculty and staff. The annual budget for information technology and telecommunications in 2012 was approximately $3.5 million dollars.
The university was spending a significant amount of their budget on information technology and telecommunications expenses but the CIO was unsure if the expenses were accurate and appropriate. The university was experiencing an overall reduction in funding and the CIO had to reduce cost in this area.
PMG proposed to do an in-depth assessment and audit of all information technology and telecommunications expenses. The assessment and audit would identify opportunities to reduce budget expense by 10%. PMG conducted an intense review of all contracts, invoices, purchase orders, and bill to identify any errors or opportunities for savings. The audit also includes interviews with internal staff and site review of the telecommunications infrastructure and equipment.
PMG was successful in identifying 35% in reductions in information technology expenses and an immediate savings of $50,000 in telecommunications expenses. PMG provided the CIO with a set of recommendations to reorganize major contracts, eliminate contracts and propose modifications to the university’s network.